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KB2919355 The update is not applicable to your computer

Frane Borozan - October 12, 2016

I was getting this issue on a brand new freshly installed and patched windows server, where I wanted to install SQL 2016 where KB2919355 is prerequisite.

If you are fast like me and only searching for download files on the Microsoft support web page then you missed this text:

When you install update KB2919355 by using Windows Update, the installation fails with error code 0x80071a91, apply this hotfix https://support.microsoft.com/kb/2939087/
When you install update KB2919355, the installation fails with error code 0x80070005. Apply this hotfix https://support.microsoft.com/kb/2975061/

The second link and patch that is around 11MB big helped me and now I am appliying Windows 2012 R2 Update 1 on the WS 2012R2.

apply-kb2919355

9 60

Frane Borozan

Helping SBC administrators kick-ass Google+

60 Responses

Philip Waller December 24, 2016 at 1:16 pm

Thanks!
Glad people like yourself are taking time to write articles like these!

Muhammet ATALAY December 12, 2017 at 8:32 am
thank you spending time to highlight it :). It works for me.
Reply

Wes December 28, 2016 at 10:17 pm

Thanks, fixed my issue!!

SharePoint Enterprise 2016 installation-Windows 2012 R2-PreRequisiteInstaller | SoftArchitect January 18, 2017 at 5:46 pm

[…] fails to install, you land in problem. So un-documented pre-conditions are that I from this blog (https://www.lemonbits.com/2016/10/12/kb2919355-update-not-applicable-computer/) are https://support.microsoft.com/kb/2939087/ and […]

Sarath February 1, 2017 at 3:29 am

Thanks for your time.

I’m so glad that i visited your website.

I have been struggling since 2 hours to fix this .

It is now fixed.

Thanks a ton

Andrew February 9, 2017 at 6:58 pm

Thank you!
Helped with the KB2919355 error during installation.
After running suggested May 2014 servicing stack update for Windows 8.1 and Windows Server 2012 R2, it started to install OK.

Marcus February 16, 2017 at 1:21 pm

Thanks Frane, you made my day. KB2975061 solved my problem with installing standalone updates on Windows Server 2012 R2 and now I can finally work like a need to.

Keep on helping people like me out. :-)

Thanks again

Roci February 19, 2017 at 12:51 am

Thanks! You helped me look really smart at work by pulling out this solution.

Jeremy February 20, 2017 at 6:54 pm

I was beating my head against the wall trying to get my server2012r2 to install this dang update. thank you so much for this post!!

Ryan Gallier February 23, 2017 at 7:05 pm

Yes, installing only KB2975061 also resolved this problem for me. Great work.

Dave Kline March 6, 2017 at 3:00 pm

This was exactly what I was looking for! Thanks!

Tip Tappers March 23, 2017 at 3:38 pm

Thanks.

Mario March 31, 2017 at 3:05 pm

Perfect, like as many others, I lost hours of my life searching the solution to this error.
Thanks!!

Jinu April 1, 2017 at 10:19 am

I installed the hotfix and it worked. Thanks a lot !!!

Mizzle April 4, 2017 at 3:10 pm

HERO!

Vesper April 19, 2017 at 6:50 am

The KB2975061 update also fixed my issue when KB3173424 got installed somehow while explicitly demanding KB2919355 being installed prior to it. Thanks for this bit of data.

Stefano May 2, 2017 at 10:35 am

I installed the hotfix and it worked. Thanks a lot !!!

Patrick May 16, 2017 at 3:36 pm

Thanks! Shame Microsoft couldn’t mention this when you’re downloading 2919355 :(

Philips July 16, 2017 at 8:12 am
They Actually did. You just ignored the whole ReadMe and went straight to Download like I did too. :)
Reply

Vic June 7, 2017 at 10:48 pm

HERO

Jahanzaib June 8, 2017 at 9:21 pm

Thanks a lot!

Philips July 16, 2017 at 8:10 am

Wow. Thanks bunch. You just saved me more than 24 hours from the new week.

DFGKW July 20, 2017 at 10:12 am

Thank you, you’re my hero

AJ July 27, 2017 at 10:34 am

Thanks for this pose. The second fix worked for me.

Ahmed August 16, 2017 at 7:20 am

Thanks.
I feel glad i am not the only one that skips the write up and skips straight to the big DOWNLOAD button.

Kirtan September 13, 2017 at 4:51 am

Thanks Dude its working for me too..

Roman Sidler September 14, 2017 at 9:09 pm

Thanks so much for this page. My server did not accept any updates at all. By applying KB2975061, the server is accepting now patches:-).

Thanks again!

oluDave November 30, 2017 at 10:42 am

I rarely comment online. But with this, I just want to say a big THANK YOU! It works! That’s coming all the way from Lagos, Nigeria.

Naveed December 28, 2017 at 11:51 am

Thanks it worked ….

Ashish January 28, 2018 at 6:11 pm

Thankyou thankyou so much for this genuine solution. :)

sang March 7, 2018 at 2:24 pm

You are awesome!
Thank you very much, it was really helpful

Khunakorn Sinthudech March 13, 2018 at 7:05 am

You save my day, Thanks.

CWO USMC March 15, 2018 at 7:16 pm

Thank you so much for this! I was beating my head against the keyboard trying to finish a project, and this fix saved the day!

Taha Hussein April 16, 2018 at 8:44 am

Very good post
Thanks

Janne Väisänen May 15, 2018 at 10:36 am

KB2975061 solved my problem. Without KB2919355 complained about incorrect windows version. Thanks for sharing.

NSHUTI May 21, 2018 at 6:44 pm

Good Article which is even descriptive. It still saves time and headache to lots of people including me.

Thanks again Brozan!!

alfanet July 20, 2018 at 9:45 pm

thank you you saved my day

Yuzar Aryadi July 31, 2018 at 3:46 am

THanks,

this article help me so much

Abraham Vadillo August 1, 2018 at 5:21 pm

Thank you!!! This really worked for me.

Kirk Martinez September 17, 2018 at 8:17 pm

Thank you very much. This helped me to install the fix needed.

marc October 11, 2018 at 9:57 pm

Thanks for the help :)

Chris Pathamajah October 24, 2018 at 9:40 am

Thanks a lot for this blog you are million dollar worth

Sarit Harel November 22, 2018 at 3:13 pm

so helpfull!!

nas December 24, 2018 at 11:42 am

you legend,

and years on it still helps.

much obliged, god bless you and your family, and your all of us :)

Frane Borozan December 24, 2018 at 2:13 pm
merry Xmas buddy :-)
Reply

Aman Berhanu January 6, 2019 at 2:06 pm

Thank you. Your Blog was very helpful.

Hisham January 24, 2019 at 9:32 pm

Never Gets Old :)
keep up the good work 👍👍👍

Ayub Khan February 9, 2019 at 8:12 pm

Thank you so much.
The second link worked for me <3

Seymour Harding February 18, 2019 at 12:47 pm

KB3021910 (https://www.microsoft.com/en-us/download/details.aspx?id=46824) is a more recent version of the patch, and still works at fixing the KB2919355 issue.

Thanks for the blog :)

Ramiz March 13, 2019 at 8:13 am

Works!
Thank you very much )

Grey April 17, 2019 at 12:20 pm

Thanks for your time. You people awesome!
I’m so glad that i visited your website.
I have been struggling since 3 hours to fix this .
It is now fixed. Thanks a Lot.

Nilesh Gajjar May 11, 2019 at 11:17 am

Thanks buddy
After big night mare i found solution from your blog

Keep it up.

Peer July 31, 2019 at 11:07 pm

Thank you! This is exactly what I needed!

Jhon Herrera August 21, 2019 at 6:48 pm

Hi, thanks you so much for this post, this post help me alot and take me only 1 minute searching at internet :D

Rakhi January 2, 2020 at 12:41 pm

Not able to install KB2975061 while KB2919355 is installed on windows server 2012r2

Anonymous987 July 13, 2020 at 8:05 pm
Install all the updates which come with KB2919355 Official Microsoft Download page……….Install All……And Install the hotfix………….Issue Solved;
Reply