KB2919355 The update is not applicable to your computer

I was getting this issue on a brand new freshly installed and patched windows server, where I wanted to install SQL 2016 where KB2919355 is prerequisite.

If you are fast like me and only searching for download files on the Microsoft support web page then you missed this text:

When you install update KB2919355 by using Windows Update, the installation fails with error code 0x80071a91, apply this hotfix https://support.microsoft.com/kb/2939087/ 
When you install update KB2919355, the installation fails with error code 0x80070005. Apply this hotfix https://support.microsoft.com/kb/2975061/

The second link and patch that is around 11MB big helped me and now I am appliying Windows 2012 R2 Update 1 on the WS 2012R2.


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42 comments on “KB2919355 The update is not applicable to your computer
  1. Philip Waller says:

    Glad people like yourself are taking time to write articles like these!

  2. Wes says:

    Thanks, fixed my issue!!

  3. Sarath says:

    Thanks for your time.

    I’m so glad that i visited your website.

    I have been struggling since 2 hours to fix this .

    It is now fixed.

    Thanks a ton

  4. Andrew says:

    Thank you!
    Helped with the KB2919355 error during installation.
    After running suggested May 2014 servicing stack update for Windows 8.1 and Windows Server 2012 R2, it started to install OK.

  5. Marcus says:

    Thanks Frane, you made my day. KB2975061 solved my problem with installing standalone updates on Windows Server 2012 R2 and now I can finally work like a need to.

    Keep on helping people like me out. :-)

    Thanks again

  6. Roci says:

    Thanks! You helped me look really smart at work by pulling out this solution.

  7. Jeremy says:

    I was beating my head against the wall trying to get my server2012r2 to install this dang update. thank you so much for this post!!

  8. Yes, installing only KB2975061 also resolved this problem for me. Great work.

  9. Dave Kline says:

    This was exactly what I was looking for! Thanks!

  10. Tip Tappers says:


  11. Mario says:

    Perfect, like as many others, I lost hours of my life searching the solution to this error.

  12. Jinu says:

    I installed the hotfix and it worked. Thanks a lot !!!

  13. Vesper says:

    The KB2975061 update also fixed my issue when KB3173424 got installed somehow while explicitly demanding KB2919355 being installed prior to it. Thanks for this bit of data.

  14. Stefano says:

    I installed the hotfix and it worked. Thanks a lot !!!

  15. Patrick says:

    Thanks! Shame Microsoft couldn’t mention this when you’re downloading 2919355 :(

  16. Jahanzaib says:

    Thanks a lot!

  17. Philips says:

    Wow. Thanks bunch. You just saved me more than 24 hours from the new week.

  18. DFGKW says:

    Thank you, you’re my hero

  19. AJ says:

    Thanks for this pose. The second fix worked for me.

  20. Ahmed says:

    I feel glad i am not the only one that skips the write up and skips straight to the big DOWNLOAD button.

  21. Kirtan says:

    Thanks Dude its working for me too..

  22. Roman Sidler says:

    Thanks so much for this page. My server did not accept any updates at all. By applying KB2975061, the server is accepting now patches:-).

    Thanks again!

  23. oluDave says:

    I rarely comment online. But with this, I just want to say a big THANK YOU! It works! That’s coming all the way from Lagos, Nigeria.

  24. Naveed says:

    Thanks it worked ….

  25. Ashish says:

    Thankyou thankyou so much for this genuine solution. :)

  26. sang says:

    You are awesome!
    Thank you very much, it was really helpful

  27. Khunakorn Sinthudech says:

    You save my day, Thanks.

  28. CWO USMC says:

    Thank you so much for this! I was beating my head against the keyboard trying to finish a project, and this fix saved the day!

  29. Taha Hussein says:

    Very good post

  30. Janne Väisänen says:

    KB2975061 solved my problem. Without KB2919355 complained about incorrect windows version. Thanks for sharing.

  31. NSHUTI says:

    Good Article which is even descriptive. It still saves time and headache to lots of people including me.

    Thanks again Brozan!!

  32. alfanet says:

    thank you you saved my day

  33. Yuzar Aryadi says:


    this article help me so much

  34. Abraham Vadillo says:

    Thank you!!! This really worked for me.

  35. Kirk Martinez says:

    Thank you very much. This helped me to install the fix needed.

  36. marc says:

    Thanks for the help :)

  37. Chris Pathamajah says:

    Thanks a lot for this blog you are million dollar worth

  38. Sarit Harel says:

    so helpfull!!

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