KB2919355 The update is not applicable to your computer

I was getting this issue on a brand new freshly installed and patched windows server, where I wanted to install SQL 2016 where KB2919355 is prerequisite.

If you are fast like me and only searching for download files on the Microsoft support web page then you missed this text:

When you install update KB2919355 by using Windows Update, the installation fails with error code 0x80071a91, apply this hotfix https://support.microsoft.com/kb/2939087/ 
When you install update KB2919355, the installation fails with error code 0x80070005. Apply this hotfix https://support.microsoft.com/kb/2975061/

The second link and patch that is around 11MB big helped me and now I am appliying Windows 2012 R2 Update 1 on the WS 2012R2.


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12 comments on “KB2919355 The update is not applicable to your computer
  1. Philip Waller says:

    Glad people like yourself are taking time to write articles like these!

  2. Wes says:

    Thanks, fixed my issue!!

  3. Sarath says:

    Thanks for your time.

    I’m so glad that i visited your website.

    I have been struggling since 2 hours to fix this .

    It is now fixed.

    Thanks a ton

  4. Andrew says:

    Thank you!
    Helped with the KB2919355 error during installation.
    After running suggested May 2014 servicing stack update for Windows 8.1 and Windows Server 2012 R2, it started to install OK.

  5. Marcus says:

    Thanks Frane, you made my day. KB2975061 solved my problem with installing standalone updates on Windows Server 2012 R2 and now I can finally work like a need to.

    Keep on helping people like me out. :-)

    Thanks again

  6. Roci says:

    Thanks! You helped me look really smart at work by pulling out this solution.

  7. Jeremy says:

    I was beating my head against the wall trying to get my server2012r2 to install this dang update. thank you so much for this post!!

  8. Ryan Gallier says:

    Yes, installing only KB2975061 also resolved this problem for me. Great work.

  9. Dave Kline says:

    This was exactly what I was looking for! Thanks!

  10. Tip Tappers says:


  11. Mario says:

    Perfect, like as many others, I lost hours of my life searching the solution to this error.

  12. Jinu says:

    I installed the hotfix and it worked. Thanks a lot !!!

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